Return Policy

We understand that sometimes an item may not meet your expectations, and we want to ensure your satisfaction. Therefore, we accept returns within 14 days of the delivery date.

To initiate a return, please follow these steps:

1. Contact our customer support team: Reach out to our customer support team by info@authenticbazaar.com.au within 14 days of receiving your order. Provide them with your order details and reason for the return. Our team will guide you through the return process.

2. Return Shipping: Customers are responsible for arranging and covering the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item(s). We are not responsible for any returned items that are lost or damaged in transit.

3. Item Condition: The returned item(s) must be unused, undamaged, and in their original packaging with all tags and labels intact. We reserve the right to reject a return if the item(s) do not meet these requirements.

4. Refund Process: Once we receive the returned item(s) and verify their condition, we will initiate the refund process. Please allow [1-2] business days for the refund to be processed. The refund will be issued using the original payment method.